DISCLAIMER
(1) No advice
This website contains general information about medical conditions and treatments. The information is not advice and should not be treated as such.
(2) No warranties
The medical information on this website is provided without any representations or warranties, express or implied. We make no representations or warranties in relation to the medical information on this website.
Without prejudice to the generality of the foregoing paragraph, we do not warrant or represent that the medical information on this website:
(a) will be constantly available, or available at all; or
(b) is complete, true, accurate, up to date or non-misleading.
(3) Professional assistance
You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider.
If you have any specific questions about any medical matter, you should consult your doctor or other professional healthcare provider.
If you think you may be suffering from any medical condition, you should seek immediate medical attention.
You should never delay seeking medical advice, disregard medical advice or discontinue medical treatment because of information on this website.
Privacy Policy
Effective Date: 1/1/2020
Business Name: Healthy for Life and Briana Gunn Naturopathy
Website: www.brianagunn.com
Contact: briana@healthyforlife.net.au
1. Overview
Healthy for Life respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and disclose your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy applies to all interactions with us, including through our website, Facebook page, online forms, consultations, emails, and other digital services.
2. Information We Collect
We may collect the following types of information:
- Personal information: your name, contact details, date of birth, and address.
- Health information: relevant medical history, symptoms, and treatment information (only with your consent).
- Payment information: billing details for services or products.
- Website and social media data: such as cookies, IP addresses, and engagement with our Facebook page or ads.
- Marketing preferences: information about how you prefer to receive updates and offers.
3. How We Collect Your Information
We collect personal information directly from you when you:
- Book or attend a consultation.
- Complete forms on our website or social media.
- Purchase supplements, programs, or services.
- Subscribe to newsletters or respond to online promotions.
- Interact with us through email, phone, or Facebook.
We may also use cookies and analytics tools to understand how you use our website and to improve user experience.
4. How We Use Your Information
We use your personal information to:
- Provide naturopathic consultations, treatments, and support.
- Maintain clinical records as required by law.
- Process payments and manage bookings.
- Send educational emails, updates, and special offers (you can opt out anytime).
- Improve our website, services, and client experience.
- Comply with legal and regulatory obligations.
5. How We Store and Protect Your Data
We store personal information in secure electronic systems and, where necessary, locked physical files.
Access is restricted to authorised team members only.
We use SSL encryption, password protection, and secure cloud storage to protect your data.
If we no longer require your personal information, it will be securely deleted or de-identified.
6. Sharing of Information
We do not sell or rent your personal information.
We may share data with:
- Service providers (e.g. payment processors, email platforms, laboratory partners).
- Health professionals (with your consent).
- Legal authorities if required by law.
Some data may be stored or processed using third-party services located overseas (e.g. secure cloud providers).
7. Marketing and Facebook Advertising
We may use your information to share health education, offers, and updates through email or social media platforms like Facebook.
We may also use Facebook Pixel or similar tools to show you relevant ads.
You can manage your ad preferences directly in Facebook under Settings > Ads Preferences.
You can opt out of our emails at any time by clicking “unsubscribe” or contacting us directly.
8. Access and Correction
You have the right to access and correct your personal information.
If you believe your data is inaccurate or out of date, please contact us at [insert email].
We will respond within a reasonable timeframe.
9. Cookies and Analytics
Our website uses cookies to improve performance, personalise your experience, and analyse traffic.
You can disable cookies in your browser settings, but some features may not work properly if you do.
10. Complaints
If you believe your privacy has been breached, please contact us at [insert email].
We take all complaints seriously and will investigate promptly.
If you are unsatisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Updates to This Policy
We may update this policy occasionally.
All updates will be posted on our website and take effect immediately upon posting.