Wellness Package FAQ

I’ll cover the most frequently asked questions below, but feel free to call or send me an email if something isn’t covered and you have further questions.

What are the things that make you a good fit for working with Briana?

Excellent grasp of English. Medical English is more complex than conversational English and I need to be sure that we both understand our sessions together.
You are committed to getting better and do your best to implement the strategies formulated for you.
You understand that chronic illness is usually complicated and occasionally you may feel worse before you feel better. During this time you will communicate your experiences with me, so that we can work together to find solutions.
You have sufficient financial resources to cover supplements, herbs and remedies. I know Lyme is a financially crippling disease for many people and I do my best to source and recommend budget friendly options and to give you discounts where it’s possible, but most clients spend $300+ each month on supplements until their lyme is in remission.

What do you get when working with Bri?

No travel required! VIP package appointments are available via video or voice on Zoom. Clients with lower internet speeds usually prefer the voice option
An initial consultation to review your history, symptoms, lifestyle, existing tests and start formulating your treatment plan.
Follow-up appointments that you may schedule as you need them to adjust your treatments and implement your next steps.
Response to emails within 24 hours with the exception of Sundays and Mondays which are my days off.
Naturopathic solutions include; herbal, nutritional, homeopathic, remedies. Referrals to other modalities such as kinesiologists or massage therapists and recommendations for therapy’s such as infra-red saunas, hyperbaric oxygen, intravenous nutrients or enemas.
If necessary I may request further testing to help streamline your protocol, however most decisions will be based on clinical presentation to prevent unnecessary and expensive testing.
Wednesdays, Fridays and Saturdays are the current days that I consult. This may change in the future, but the timezone and needs of my existing clients is carefully considered before any changes are made. The current times offer appointment options that are suitable for clients in New Zealand, Australia, Europe and America.
There are a very limited number of packages available at any one time, so your treatment and wellness is the priority.

Package terms and conditions *updated 10/2/25 2.46pm AWST

How does billing work? Once you select your package, the booking software will take you to the secure payment gateway STRIPE and your card will be debited with the first payment. Your stored card will be debited again each month during our 12 month VIP wellness plan.
How do I schedule my appointment? After your payment is processed, you will receive an email that contains your unique package code and a link to make your first appointment.
This email will also contain your coupon code to access the Biotoxin Breakthrough home study modules. You have lifetime access to the learning modules for as long as I offer it and certain factors outside my control- such as the Thinkific hosting platform are still operational, If I move course hosting service, I will notify you via email with your new log-in details.
Can I cancel my package? Sure can. The appointments that you’ve already had are calculated at their retail rate and any extra funds required to cover them are deducted from your stored card. Eg: you’ve paid your first payment of $999. You have an initial consult ($360) you’ve also had a follow up appointment with Briana ($145) and an appointment with either Aryana or Sonja ($250) and you’ve messaged Briana on WhatsApp in between your appointments ($120 per month) and you’ve accessed my intellectual property in the digital course ($499). Total $1375 of appointments and Naturopathic care. I’ll charge your stored card for the difference between the discounted VIP rate you’ve paid and the standard retail rate my patients pay. In this example that would be $375.
If you need to vary the terms of the package that you have agreed to, email briana@healthyforlife.com so that mutually agreeable terms can be negotiated. In certain unforeseeable instances, such as hospitalisation, your agreement may be paused and resumed, Briana can do this in the admin panel.
We reserve the right to offer new packages at any time and vary the terms or cease to sell any of the existing packages. We will always honour your existing package.
If we need to reschedule your appointment for any reason (sickness, unforeseen circumstances etc) you will be offered the option to re-book in a reasonable time frame and you will not miss out on your allocated appointment.
If you need to reschedule an appointment with Aryana or Sonja, a minimum of 24 hours notice prior to the appointment time is required or the appointment will be forfeited.
Briana can be more flexible with late notice rescheduling, but prefers more than 24 hours to reschedule your appointment.
Package deals and appointments are not transferable to other people.
Briana has Sunday’s and Monday’s off. Only emergency emails and phone calls will be responded to on those days.
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